Electric Island welcomes all guests and provides the following for guests with accessibility issues:

Accessible entry

Accessible portable toilets

Emergency support

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As our sites are temporary, we unfortunately do not have:

Washrooms with running water

Seating areas outside of food consumption zones

Please feel free to contact us for more information or support.

Backpacks and other oversized bags are not permitted at the festival. Small purses, totes and clutches will be permitted, and we strongly suggest bringing a clear bag for expedited entry. Please note, searches will happen on all bags.

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More details on permitted bag types below:
- Bags that are clear plastic and do not exceed 12” x 6” x 12”
- Small clutch bags, which cannot exceed 6” x 9” in size, with or without handle or a strap
- One-gallon clear plastic freezer bags (Ziploc bag)
- Medical Bags or kits are acceptable and will be searched at the gate
- NO BACKPACKS

Camelback are permitted, but must be empty and cannot be a part of a larger backpack

Visit our directions page for the next event here: CLICK HERE

Please read our Code Of Conduct page for more information on what items are not allowed at Electric Island.

Please note: Electric Island is CASHLESS. We accept debit and all major credit cards including contactless payments.

We have various food trucks selling food and drinks inside, and they cater to various dietary restrictions. Outside food and drink (including water) is not permitted.

We do not use volunteers at ELECTRIC ISLAND.

We do not have full set times until the day of the show. Once finalized, set times can be found on our social channels:

FB event: /Electricislandto
Instagram: @electricislandto

The vendor application forms are listed at the bottom of this website, click on the link. If they are no longer listed, then the application period may be over for the 2024 season.

No, lockers are not available inside the venue.

Tickets are sent 48 hours before the event to the original purchasers email address. Tickets can be printed or scanned from mobile at the entrance gates.

If I buy a ticket for another person, does the ticket purchaser have to be present?

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No they do not. The ticket holder only requires a valid e-ticket to enter and the purchaser does not need to be present.

Please exercise caution when purchasing tickets and DO NOT buy from unauthorized third party sellers (especially anyone that you don't know), as you will NOT be permitted to enter with counterfeit or duplicated tickets.

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Unless the event is sold out in advance, tickets will be available for purchase at the door. We recommend that you purchase your tickets in advance, as the price is always higher at the door.

All sales are final, and refunds or exchanges are not permitted, including if any of the acts cancel. Refunds will only be issued if the event is cancelled entirely.

Mobile tickets are accessible via the Ticketweb app on your phone. Print-at-home tickets are emailed to you ahead of the show and can be printed in advance or scanned from your phone. Note that we do not have public wifi, so it is recommended that you download your tickets in advance so that you have them ready upon arrival. And be sure to turn up your phone’s brightness to the highest setting for easier scanning. Optionally, Park Agency Print Shop can help you print the emailed tickets.‍

Can you check if the ticket I bought from someone else is legitimate?

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Unfortunately we cannot check the legitimacy of a ticket purchased from a third party until it is scanned at the door for entry. We are not responsible for tickets purchased outside of Ticketweb or our authorized sellers. Entry will be denied and refunds will not be issued to anyone that presents an invalid or duplicate ticket at the door.

Festival Health is an overarching term that provides education and resources on attending festivals and concerts safely from sunscreen and water, to safe substance use and alcohol consumption. We have all had a break from large events during the last couple years so if you are feeling uneasy or have any questions about steps you can take for your health and safety at events - check out their tent for more information. They are the ones in the cool purple shirts.

Remember to…
• Stay hydrated and drink lots of water
• Wear sunscreen and dress for the weather
• Check your local Public Health website on safe substance use and alcohol consumption
• Do not bring prohibited items into the event
• Follow our Code Of Conduct for your and everyone’s safety
• Keep an eye out for your friends
• Follow instruction from event staff – they are here to help

If you see something, say something - report safety and security concerns immediately to event security and staff.